For plumbing contractors

Software for plumbing contractors

A leak at 9 PM, a water heater swap in the morning, rough plumbing on a new build in the afternoon. Northdesk answers the leads, keeps the trucks stocked and gets the invoices out.

Leads: new leads that came in by text and email, with their scope, address and photos.

Plumbing calls don’t wait

Homeowners with a plumbing problem call the first company that answers. Plumbers spend the day driving between calls with whatever is on the truck. And the paperwork (estimates, invoices, the photos that show what was behind the wall) piles up for the evening.

Leads answered after hours

New leads that email your company get an answer from Dex right away, in your company’s name, with questions for the address, the problem and photos. With the Texts add-on, people can text you too. Dex never promises prices or times; it gets the lead ready and you get a push. AI lead response.

The truck has the part

Count fittings, valves and pipe in the shop and on each truck, with low-stock warnings, and record what each job used. Track the tools too: who has the jetter or the camera, and whether it needs repair.

Tools: who has each one, where it is, its condition, and Check out or Return.

On the way, on the clock

  • “On my way” texts with the Texts add-on, sent in your company’s name.
  • Clock in by job from the phone, so hours and job costs line up.
  • The crew map shows who is closest to the next call while they’re clocked in.
  • Photos and notes kept with the job, so the next visit starts with the history.

Estimates, invoices and repeat service

Estimates and invoices go out with your logo, are approved online, and reminders chase late payers. Service follow-ups bring customers back for yearly water heater flushes or inspections, with Dex reaching out to book. On site, the free slope calculator gives the drop for a drain run (¼" per foot for 3" pipe and under).

Questions people ask

Can Northdesk answer plumbing leads after hours?

Yes. Dex answers email leads right away, and texts with the Texts add-on, in your company’s name. It gathers the details and never promises prices or times.

Can I track parts on each truck?

Yes, materials are counted by place with low-stock warnings.

How much slope does a drain line need?

Usually ¼" per foot for pipe 3" and under. The free slope calculator gives the total drop for any run.

Can I bring customers back for yearly service?

Yes. Service follow-ups show who is due and Dex reaches out to book.

How do we get started?

Schedule a demo. Companies sign up through Managed Softwares, and the team sets Northdesk up around your company: your name, logo, colors and only the parts you use.

Free calculators for this work

Related

Run the day from one desk.

We’ll set Northdesk up around your company: your name, your logo, only what you use. Dex will book you a walkthrough with our team.